Product

AI Agents

Intelligent AI agents that know your business. Build, deploy, and manage autonomous support agents that handle conversations with context and precision.

Multi-Agent Builder

Create and manage multiple AI agents -- each with its own personality, knowledge base, and behavior rules. Visual canvas editor for complex agent workflows.

  • Visual drag-and-drop agent canvas
  • Per-agent knowledge base connections
  • Custom system prompts and guardrails
  • Agent duplication and status management

Knowledge Base & RAG Pipeline

Upload docs, URLs, sitemaps, or plain text. Our pipeline chunks, embeds, and indexes everything automatically. Hybrid search with source citations in every response.

  • PDF, Markdown, CSV, and URL ingestion
  • Automatic chunking with configurable overlap
  • Version tracking and re-processing
  • Failed job recovery and retry

Embeddable Chat Widget

A fully customizable, Shadow DOM-isolated widget that drops into any site with a single script tag. Supports theming, lead capture, file attachments, and real-time streaming.

  • 60+ configuration options
  • Lead capture forms (pre/post-chat)
  • File attachments and satisfaction ratings
  • Domain restriction and allowed origins

Live Chat & Human Handoff

When AI reaches its limits, conversations seamlessly escalate to your support team via WebSocket-powered real-time chat. Full conversation context is preserved.

  • Real-time agent-to-visitor messaging
  • Automatic and manual handoff triggers
  • Quick replies and canned responses
  • Conversation assignment and resolution

API-First Architecture

50+ REST endpoints with JWT and API key authentication. SSE streaming for real-time responses. Every feature available programmatically -- build custom integrations or use the dashboard.

  • Comprehensive REST API with full docs
  • SSE streaming for chat responses
  • Webhook support for events
  • Scoped API keys with rate limiting

API Endpoints

50+

Uptime

99.9%

Response Time

Sub-second

Compliance

SOC 2 Ready

With NextCap, Scale with AI.