The Platform

Everything You Need

Three powerful products to transform your customer operations. From intelligent AI agents to complete ticketing and deep analytics.

AI Agents

Build, deploy, and manage intelligent AI agents that handle conversations with context, precision, and your brand's personality.

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  • Multi-agent builder with visual canvas
  • Knowledge base & RAG pipeline
  • Embeddable chat widget
  • Live chat & human handoff

Ticketing

Complete ticket management with department routing, SLA tracking, and full activity timelines for modern support teams.

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  • Department routing & assignment
  • SLA tracking with breach alerts
  • Ticket import from Zendesk, Intercom
  • In-widget ticket creation

AI Analyzer

AI-powered visitor profiling and insights. Understand your visitors with automatically generated personas, sentiment analysis, and conversation intelligence.

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  • Automated performance reports
  • Trend analysis & pattern detection
  • Custom KPI dashboards
  • PDF, CSV, and API export

API Endpoints

50+

Uptime

99.9%

Response Time

Sub-second

Compliance

SOC 2 Ready

With NextCap, Scale with AI.